Key Elements Of Generational Management
Values, Mindset & Motivators
Conflict & Risk To Organisation
Multi-Generational Communication Techniques
By 2020, there will be five generations in the workplace.
Spanning decades of conflicting morals and ethics, different levels of technology fluency and the battle for career progression, organisations will be faced with the task of generational management. Managers will need to develop new, innovative techniques to cope with conflicting personalities and skills without sacrificing business objectives.
Employees of all ages must understand the value differences, attitudes, mindset and preferences of the diverse generations, and organisations should work to foster better communication between the generations to avoid potential conflict.
Learn how understanding and communication can help minimise perceived generational gaps and how to direct the focus of employees onto shared values and expectations.
This course can help you proactively address the different generations by reaping the benefits and recognising the generational influences that play a part deepening your effectiveness as a leader.
Employees of all ages must understand the value differences, attitudes, mindset and preferences of the diverse generations
This course is for professionals within the following business functions: